Terms and Refund Policy
Virtual Quran Academy
- Customers of virtualquranacademy.com and its services:
You agree to the following Terms of Service (TOS) and Refund Policy if you register for online programs at Virtual Quran Institute or your child’s classes there. - You will need to decide whether to continue taking the programs after completing the free trial class(es).
- If you decide to proceed, you must pay the fee before the deadline. Monthly costs are required one week before the following month’s start date.
- The full amount per student for the reserve of the slot for you with the same teacher will be charged by Quran Oasis Institute if you need to hold the classes and plan to continue with the same teacher at the same time when classes restart.
- Any absence from class is paid on your end; there is no make-up time, and it is paid if you continue with the same schedule and teacher because we are unable to use the time for any of your other pupils. Since the teacher is unable to supervise make-up classes, there are no make-up classes for more than five days of absence.
- If the student is absent in any class due to a problem at his/her end, makeup classes don’t need to be entertained.
- If students miss any class without prior notice (except in case of emergency), absent will be marked and no makeup class will be arranged. Make-up classes can be arranged with the same teacher or another teacher upon availability at the required time.
- If you want to cancel a class any day, you are required to inform your teacher on Zoom or email us 6 hours earlier to avail of the makeup class.
- Virtual Quran Academy reserves the right to cancel the classes if any student remains absent for more than two weeks without prior notice. No refund will be entertained as per our Terms of Service (TOS) and refund policy.
- If the teacher misses any class due to emergency or network issues We will be arranging those classes for you on holidays.
- Never share your contact information like phone number, Email, address, or credit card information with any teacher. Virtual Quran Academy will not be held responsible in case of misuse.
- Virtual Quran Academy reserves the right to change teachers anytime if needed for quality teaching purposes.
- In case the teacher resigns/is terminated, students will be provided with new Quran teachers, and students will not stay in touch with any individuals.
- Virtual Quran Academy will increase the fee of every student according to the terms of service (TOS) with a ratio of about 10-12% of the present fee every year at the end of the year of the Gregorian calendar.
- You will not discuss any payments and your contact details with the teachers as in case of any loss or damage Virtual Quran Academy will not be responsible.
- Virtual Quran Academy fee of the students could be varied according to our policies of that time and terms of service (TOS).
- The Eid Holidays on both occasions are paid leaves for the teachers and we have no other leaves in the years for the teachers except Eid. So Eid Holidays are included in the monthly fees and there are no makeup classes and no refunds for their holidays.
- Virtual Quran Academy may revise its Terms of Service & Conditions at any point in time and those would be added and updated on our website as well.
- These Terms of Service (TOS) and refund policy apply to all students